The questions
we hear most.

Frozen sugarcane stalks (22 lb cases), 100% pressed sugarcane juice (bottles, 1 kg bags, 55-gallon drums, and 275-gallon IBC totes), frozen tropical fruit (calamansi juice, yellow passion fruit juice with seeds, red dragon fruit chunks, Monthong durian pulp), and commercial equipment (David's Cane Machine). All cane products are Vietnamese Yellow variety, flash-frozen within four hours of cut.

Primarily frozen. Flash-frozen at −35°C within 4 hours of cut in Vietnam, shipped cold-chain to our Austin warehouse, held at 0°F, and shipped frozen to you. Fresh stalks are available for same-day pickup in Austin and short-transit US locations. Frozen gives you a 12-month shelf life and consistent quality; fresh gives you 7–10 days with maximum visual display appeal.

We ship frozen because fresh tropical juice and fruit deteriorate fast once cut or pressed. Shelf-stable ready-to-drink products usually need heat processing, acid adjustment, preservatives, or stabilizers. We would rather do the harder cold-chain work so the ingredient list stays simple: fruit, cane, and juice. Juiced Fresh exists because we wanted products we could drink ourselves and share with our kids without wondering what was hiding on the label.

Vietnamese Yellow cane, specifically the ROC16 cultivar grown at family farms in Bến Tre and Long An, Mekong Delta. Brix runs 18–22°, with a clean honeyed finish that's cleaner than Caribbean or Florida/Louisiana varieties. It's the cultivar most juice bars, distilleries, and Vietnamese and Indian restaurants specify by name.

12 months at 0°F (−18°C) or colder for frozen stalks, and a full 2 years frozen for pressed sugarcane juice and the 10 kg tropical fruit cases. Held at 0°F in our Austin warehouse and shipped frozen, the product reaches you with most of that window intact. Once thawed, stalks hold 5–7 days refrigerated; juice holds 24 hours fresh or up to 7 days vacuum-sealed refrigerated. Never refreeze.

Yes. All frozen stalks have buds removed to meet USDA import requirements. Pressed juice ships in FDA-compliant food-grade containers. Because we hold stock in our Texas warehouse, you buy from a US entity with no customs, import permits, or USDA inspections on your end. COAs and origin certificates are available on request with every shipment.

Two paths, depending on volume. For single cases and small counts, check out online through our DeliveredCold storefront with standard frozen shipping, linked from every product page and the top of the site. For pallets, mixed pallets, container loads, drums, or totes, message us on WhatsApp with your products, volume, and ship-to city, and we come back with a written quote including freight, usually in minutes. Cases online, volume on WhatsApp.

Every US order ships from our warehouse in Austin, Texas. No overseas transit, no customs hold. Same-day pickup is available for Austin-area operators who want to collect in person.

2 to 5 business days for most US destinations. Texas, Louisiana, and Oklahoma: 2–3 days. California, Florida, NY, IL: 3–4 days. Northeast and Pacific Northwest: 4–5 days. All 50 states serviced. Every shipment arrives frozen via temperature-logged refrigerated LTL freight.

Not currently. We ship exclusively within the United States. Our Austin warehouse is optimized for fast domestic cold-chain delivery, not international freight.

Single 22 lb cases are available online through our DeliveredCold storefront, good for new-customer qualification. Published pallet pricing is 120 cases per pallet at a 17% discount before freight, including mixed pallets. We also quote 20 ft and 40 ft frozen container loads with additional discounts on WhatsApp.

Yes, by appointment. Walk-in pickup is available for local operators. Most Austin-area customers run a weekly or bi-weekly pickup rhythm. Message us on WhatsApp to schedule a window.

Refrigerated LTL freight from Austin with dry-ice or gel-pack supplementation for longer transit zones. Every shipment includes a temperature log documenting cold-chain continuity. Product arrives frozen solid. If a shipment arrives compromised, we replace it.

Yes. 100% pressed sugarcane juice in food-grade 55-gallon drums (~485 lb per drum), 275-gallon IBC totes (~2,425 lb per tote), and full 20-ft container loads. All frozen. HDPE or stainless containers available depending on your preference. COAs with every shipment.

Craft rum distilleries (for rhum agricole and cane-juice rum), co-packers producing retail juice or cocktail programs, high-volume bar groups, and dessert-and-ice-cream manufacturers. If you need more than a pallet of juice cases per quarter, drums or totes are usually the better format.

Single 55-gallon drum for new-customer qualification. IBC totes and container loads for production-scale distilleries. Pricing drops significantly at pallet and container volumes. For distilleries wanting to validate fermentation before a drum commitment, start with a 24-bottle frozen sugarcane juice qualification case. Same source, smaller format.

Yes. Every shipment includes a lot-level Certificate of Analysis documenting Brix, pH, and production date. For distilleries with recipe-locked fermentation, we can supply multi-lot averages on request so you can model mash bill parameters. FDA/HACCP paperwork also available.

Walk-in refrigerator thaw, 4–7 days for a 55-gallon drum, 7–10 days for a 275-gallon IBC tote. Plan the thaw into your production calendar a full week in advance. See our Thawing Instructions page for step-by-step guidance.

Juice bars and cafés, Vietnamese and Indian restaurants, cocktail bars, craft rum distilleries, ice cream and dessert shops, hotels and resorts, specialty grocery, and event caterers. Each industry has a dedicated landing page with format recommendations and typical order cadence.

Yes. Pricing guidance for your market, signature recipe variations, print-ready marketing assets, and staff training on pressing technique. Juice-bar accounts typically run 85%+ gross margin on fresh-pressed cane drinks. We help you model that P&L and price the menu.

Product photography, sell-sheets, category decks for pitch meetings, and co-brandable menu assets for your accounts. For priority launches we'll travel to your territory to help pitch large accounts. Co-op marketing budgets available at upper distributor tiers.

You need a cane-specific press, reliable cane supply, a location with the right permits, and a menu mix that sells. Start with online case checkout on DeliveredCold when you want to test a listed SKU, then message us for pallet, pickup, or recurring supply options when you're ready to scale. We have a detailed blog post on the full playbook: equipment, permits, marketing, and margin math.

For Austin-area events, we can connect you with operators running sugarcane juice carts at festivals, weddings, and corporate events. We supply the cane. They operate the cart. For catering outside Austin, we supply the product and connect you with catering partners in your market when possible.